Question
Subject: Issue with MFA Integration between FortiAuthenticator and FortiOS
Hello,
I am currently using FortiAuthenticator version 6.4.9. Additionally, my firewall is running FortiOS version 7.2.9, and based on the documentation I reviewed, these versions are compatible with each other. However, I am facing the following issue:
I have completed the integration between FortiAuthenticator and the firewall, and all necessary configurations have been made. On the first attempt, the user I want to apply MFA to receives the email without any problems. But on subsequent attempts, the user can log in directly without being prompted for a token, and then the email is sent. The logs in FortiAuthenticator show an OK log indicating that the email was sent, but the user is logged in without seeing the token entry screen.
Could this be a bug related to the version, or is it possible that I have missed something in the configuration? If this is a bug, it is not mentioned in the "Known Issues" section of the release notes.
Best regards
I am currently using FortiAuthenticator version 6.4.9. Additionally, my firewall is running FortiOS version 7.2.9, and based on the documentation I reviewed, these versions are compatible with each other. However, I am facing the following issue:
I have completed the integration between FortiAuthenticator and the firewall, and all necessary configurations have been made. On the first attempt, the user I want to apply MFA to receives the email without any problems. But on subsequent attempts, the user can log in directly without being prompted for a token, and then the email is sent. The logs in FortiAuthenticator show an OK log indicating that the email was sent, but the user is logged in without seeing the token entry screen.
Could this be a bug related to the version, or is it possible that I have missed something in the configuration? If this is a bug, it is not mentioned in the "Known Issues" section of the release notes.
Best regards
