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SteveJW
New Member
March 2, 2026
Solved

Strange search results in the EMS console

  • March 2, 2026
  • 4 replies
  • 296 views

We recently upgraded from 7.4.4 to 7.4.5.
In the meantime, the workstations have also been replaced with Windows 11 and are now Azure AD (Entra ID) Joined instead of AD joined
Deployment at workplaces is done via Intune / Patch my PC

When I currently do a search in the Forticlient EMS console for an endpoint, I see the endpoint, but also 3 or 4 other endpoints in the search result. These "extra" endpoints can be seen with every search
I only expect to see the one endpoint I'm looking for

Is there a duplicate GUID, Hash, or something like that somewhere?

Best answer by SteveJW

I upgraded the EMS server to v7.4.7 two weeks ago, and since then I have had no more issues with the search queries.
Now I really only see the endpoint(s) I am searching for.

4 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
March 5, 2026

Hello SteveJW, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Jean-Philippe - Fortinet Community Team
Jean-Philippe_P
Staff & Editor
Staff & Editor
March 6, 2026

Hello,

 

We are still looking for an answer to your question.

 

We will come back to you ASAP.

Jean-Philippe - Fortinet Community Team
Anthony_E
Staff
Staff
March 6, 2026

Hello,

 

I invite you to hav look in this old post:

https://community.fortinet.com/t5/Support-Forum/FortiClient-EMS-Portal-Duplicate-Device-Issue-with-Version/m-p/313749

 

Tell me if it helped.

 

Regards,

 

Best Regards
SteveJW
SteveJWAuthorAnswer
New Member
June 22, 2026

I upgraded the EMS server to v7.4.7 two weeks ago, and since then I have had no more issues with the search queries.
Now I really only see the endpoint(s) I am searching for.

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