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BRogers
BRogers
New Member
August 17, 2015
Question

Strange problem after upgrading 60c to 92d / URL Post method timeout / Outlook webaccess

  • August 17, 2015
  • 3 replies
  • 3648 views

Hello,

 

we have upgraded out fortigate 60c to the fortigate 92d model. I remapped the interfaces with the forticonverter, doublechecked all the congfiguration and replaced the unit.

 

We have port forwarding configured to match our outlook webaccess server. Everything is working fine, but when I try to send an email with outlook webaccess I will get a timeout .

Another problem is when connecting via ssh from one interface to another I get a connection. But afer a while (no inactivity) I do not get any content in my terminal application (tested with putty and osx ssh nativ client).

 

When I switch the firewall again I do not have these problems.

 

I have doublechecked the config, rules policys, global settings, proxy options, ssl inspection. Everything is configured in the same manner.

 

Are there any known problems with the 92d?

 

many thnaks

 

Buck

 

 

    3 replies

    Dave_Hall
    Dave_Hall
    New Member
    August 19, 2015

    Glancing at the starter guide for the 60C, the only real physical difference I see between the two models is the 60C has a DMZ port and the 92D has more internal ports (14-ports vs the 60C's 5-ports).

     

    If you want to do a manual conversion or port the 60C config over to the 92D, make sure both devices are running the same firmware.  Save an unencrypted backup of the 60C config, take the first line from a fresh factoryreset 92D config and paste that line over the first line of the backup 60C config...load that into the 92D.  Perform a diagnose debug config-error-log read from the CLI to check for any errors. 

     

    BTW there are already several posts on this topic, as well  Fortinet has published one method for porting the config from one model to another, here.

     

    Dave_Hall
    Dave_Hall
    New Member
    August 19, 2015

    BRogers wrote:

    I have doublechecked the config, rules policys, global settings, proxy options, ssl inspection. Everything is configured in the same manner.

    I suggest loading both configs into a text compare tool like WinMerge to check for changes. 

     

    BRogers
    BRogersAuthor
    New Member
    August 20, 2015

    Thank you very much for your support.

     

    I have compared the output of all rules. Compared the configuration - no difference except of the interface mode / switch mode.

     

    The strange part of the problem is, that connections are running and 99% is working except of some ssl / https traffic.

    But I do not have any ssl inspection turned on.

     

    I am in contact with the fortinet tac support and will tell you what is going on.

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