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jboelter
jboelter
New Member
February 1, 2018
Question

SSLVPN Error Code =-30008000(v1.0.1037)

  • February 1, 2018
  • 2 replies
  • 56695 views

I am trying to connect a Surface Book 2 to my corporate VPN.  I have downloaded the app from the Windows Store and followed the instructions to configure the app.  When trying to connect, I receive the error:  SSLVPN Error:Code=-30008000(v1.0.1037) Invalid authentication cookie. Authentication Failed.

 

Has anyone experienced this and if so, how did you fix it.

 

Thanks

    2 replies

    JBijleveld
    JBijleveld
    New Member
    February 8, 2018

    Same problem here. Is there a solution?

     

    Our supplier gave us an Internet Explorer plugin solution that works, but is rather difficult to explain to the average user here.

    lindseysoft
    lindseysoft
    New Member
    August 8, 2018

    I got this error using forticlient v1.0.1037

    I was able to get past it by clicking the button titled "clear sign-in info" on the win 10 vpn settings page.

    I then clicked "Connect" and re-entered my login info and it worked.

     

     

     

    E_Ben
    E_Ben
    New Member
    September 27, 2018

    lindseysoft wrote:

    I got this error using forticlient v1.0.1037

    I was able to get past it by clicking the button titled "clear sign-in info" on the win 10 vpn settings page.

    I then clicked "Connect" and re-entered my login info and it worked.

    In my case, this doesn't help.

    The error occurs independently of the login info, no matter if it is valid or wrong.

    The only solution for me is to wait for an hour or so, then it works again.

    AEK
    SuperUser
    AEK
    SuperUser
    May 19, 2022

    Can you share more logs from both server and client side?

    AEK
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