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DannyC624
DannyC624
Visitor III
January 6, 2025
Question

SSLVPN Error: Code=-30001010(v1.0.1041)

  • January 6, 2025
  • 2 replies
  • 4709 views

Hi

 

I'm unable to log into the VPN on my laptop, however I can login on my colleagues. When we try on my laptop we get the following error;

 

SSLVPN Error: Code=-30001010(v1.0.1041).
HTTPS failed(NullResponse)

HTTPS Exception: HResult=0x80072EFD
A connection with the server could not be established

 

We are running the same version/build of Windows and all updates have been applied. The Forticlient software has been setup through Windows > Settings > Network & Internet > VPN

 

2 replies

esalija
Staff
esalija
Staff
January 6, 2025

Hi @DannyC624 ,

Please follow the KB which is related to your error - https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SSL-VPN-certificate-issues-from-FortiClient/ta-p/356946

 

Best regards,

Erlin

    DannyC624
    DannyC624Author
    Visitor III
    January 6, 2025

    Hi Erlin

    I did find this topic earlier. Despite it having the same error code the one in this example seems to relate to a problem with a certificate. My error however is an issue connecting to the server.


    HTTPS Exception: HResult=0x80072F0D
    The certificate authority is invalid or incorrect"


    vs

     

    HTTPS Exception: HResult=0x80072EFD
    A connection with the server could not be established

     

    I did have a look at the local certificates but neither my colleague or myself have a Fortinet one installed 

    DannyC624
    DannyC624Author
    Visitor III
    January 7, 2025

    Resolved. It helps when you're given the correct IP address to connect to :)

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