ssl vpn user name we can save but password can not be saved

Forum|Forum|1 year ago
October 15, 2024
5 replies
2436 views

fortigate 40G we can save user name but we can not save the password.

SSL-VPN

pminarik

Staff

Saving the password requires both:

1, To be allowed in the matching VPN portal on the FortiGate.

2, The FortiClient to be EMS-managed. (saving passwords is not available in the free version)

jcsplitAuthor

New Member

we have purchased new firewall with three years support.what is that means not available in free version. how we can confirm ? and what sholud we do for that.

pminarik

Staff

FortiGate (the firewall) does not manage FortiClients. That is done by EMS, a separate appliance. You either have EMS, or you don't. That's something you should know.

If your FortiClient is managed by EMS, you should have a tab called "(Zero Trust) Telementry", where it will show that it is connected and registered to your EMS.

If it's not, it's likely either the free FortiClient (that one should be saying "upgrade to the full version to..." near the top of the FortiClient window), or the full version that is not registered yet, possibly downloaded by mistake (instead of the free version).

jcsplitAuthor

New Member

i have upgraded to latest version still there is no option to save the password

parthpatel

Staff

Hello,

Please review the below guide as it seems that "Save Password" is only available on Forti client managed by EMS (Paid Version) and can be pushed through VPN profile.

https://docs.fortinet.com/document/forticlient/7.4.0/administration-guide/437773/save-password-auto-connect-and-always-up

Sign up

Login with SSO

Login to the community

Login with SSO