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Fortinocks
New Member
July 2, 2020
Question

SSL VPN Service crashes

  • July 2, 2020
  • 2 replies
  • 4512 views

Hi All,

 

I have a fortigate VM64 and I keep experiencing an issue where the service crashes and all my users get disconnected.

 

I have searched the logs high and low and the only thing  I can see is the below:

 

 

 

 These times match up exactly to my user reports.

 

I'm running 5.6.8 has anyone come across this issue before is it a known bug?

 

Any help would be greatly appreciated - bit of a big issue when everyone is working remotely!

 

Best regards,

 

 

    2 replies

    localhost
    Visitor III
    July 2, 2020

    Well sslvpnd is segfaulting.. probably not much you can do about it.

    Maybe '#diagnose debug crashlog read' shows you some additional information.

     

    Why are you still running 5.6.8? Good changes this bug is fixed in 5.6.12.

    localhost
    Visitor III
    July 2, 2020

    Well sslvpnd is segfaulting.. probably not much you can do about it.

    Maybe '#diagnose debug crashlog read' shows you some additional information.

     

    Why are you still running 5.6.8? Good changes this bug is fixed in 5.6.12.