Skip to main content
Helios3409
New Member
November 1, 2016
Question

SSL VPN Portal Policy Not Applying Correctly

  • November 1, 2016
  • 2 replies
  • 5521 views

Apologies if already posted.

 

I have this weird issue where when logging in with a VPN User (LDAP) the user always appears to get the default-portal displayed despite having created a portal specified to the user or group it belongs to. I've tried everything I can think of to try and get it to log into the assigned portal but to no avail.

 

Not sure if I've missed some crucial element or if it is a bug of sorts? I'm hoping it might be an issue someone has come across before. Currently on v5.2.7.

2 replies

PDG
New Member
November 15, 2016

Is the Firewall policy order correct?

afaik the first matched entry of a Firewall policy that exists as a mapped Portal entry will be used.

 

 

Helios3409
New Member
November 16, 2016

I ended up having to raise a support ticket in the end.

 

Looks like it's a bug potentially with 2.4.7. currently looking at a workaround or upgrading.

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!