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herta
herta
New Member
November 12, 2020
Solved

SSL VPN: no option to import certificate

  • November 12, 2020
  • 1 reply
  • 8886 views

I'm testing the FortiClient VPN app V6.4.3.0462 on Android. When I login to the VPN, I get a pop-up warning that the site's certificate is untrusted. According to the FortiClient Android Administration Guide (https://docs.fortinet.com...onnecting-to-the-vpn), it should give the option to Proceed, Cancel or Import Certificate. On my Android, I only see Cancel and Proceed.  (See screenshot attached.) If I proceed, disconnect and reconnect, I get the same message. So, is there another way to import the certificate?

Kind regards,

 

Herta

    Best answer by emnoc

    Use the android certificate manager and import the trust-cert and mark it trusted.

     

    Setting  > Security > Advance ( encryption and credentials )   and go from that point. I would send the cert via email ( assuming you have mail on the phone ) and save it.

     

    Than find your cert install based on security from above.

     

     

     

    Ken Felix

    1 reply

    emnoc
    emnocAnswer
    New Member
    November 12, 2020

    Use the android certificate manager and import the trust-cert and mark it trusted.

     

    Setting  > Security > Advance ( encryption and credentials )   and go from that point. I would send the cert via email ( assuming you have mail on the phone ) and save it.

     

    Than find your cert install based on security from above.

     

     

     

    Ken Felix

    herta
    hertaAuthor
    New Member
    November 16, 2020

    Thanks for your reply, Emnoc.

     

    That's not going to be evident for end users with limited IT knowledge.  :-( Too bad they removed the Import Certificate option.  That looked a lot more user friendly.

    emnoc
    emnoc
    New Member
    November 16, 2020

    I don't recall seeing a import on the android app now that I think about it. I just know that is how you install it

     

    Ken Felix

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