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zalawaneh
zalawaneh
New Member
February 24, 2025
Question

SSL VPN inbuild from Microsoft store

  • February 24, 2025
  • 2 replies
  • 995 views

Dear All,

 

I am experiencing an issue with the built-in SSL VPN on Windows 11 version 24H2. While the VPN connection is successfully established, no traffic is received on the FortiGate when attempting to access applications through the VPN. We suspect the issue may be related to FortiClient.

 

 

We are using the FortiClient application from the Microsoft Store:

 

Notably, I have tested the same setup on Windows 11 version 23H11, and no issues were encountered.

 

Please advise on how to proceed with troubleshooting this issue.

Best regards,

 

 

 

 

 

2 replies

Stephen_G
Moderator
Stephen_G
Moderator
February 26, 2025

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Stephen_G - Fortinet Community Team
dingjerry_FTNT
Staff
dingjerry_FTNT
Staff
February 26, 2025

Hi @zalawaneh ,

 

Please provide FortiClient log file sslvpnlibr_1.log.

 

You may get it from %APPDATA%\FortiClient\logs\trace or %APPDATA%\Roaming\FortiClient\logs\trace, depending on what %APPDATA% value is on your Windows.

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