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brandonb
New Member
October 27, 2023
Question

SSL-VPN Forticlient VPN Connection drops when leaving network

  • October 27, 2023
  • 2 replies
  • 1560 views

Is there any way to keep the SSL-VPN clients from dropping connection to the VPN server if they transition off of wifi to cellular?   

 

It doesn't seem to even attempt to stay connected or retry, it just immediately disconnects.   

 

Thanks

 

 

2 replies

dbu
Staff
Staff
October 27, 2023

Hi @brandonb ,
I believe you can not prevent the connection drop but you can configure option Always Up (Keep Alive) in FortiClient .

If connection drops it will attempt to reconnect again.

For more information:
Save password, auto connect, and always up | FortiClient 7.2.0 | Fortinet Document Library

VinayHM
Staff
October 28, 2023

Hi @brandonb 

 

Check the SSL VPN portal that the user trying to connect, and enable Always Up (Keep Alive)

 

 If the connection fails, possibly due to network errors, FortiClient attempts to reconnect.

 

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