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Alexandre
New Member
August 21, 2017
Question

SSL VPN crashing suddenly.

  • August 21, 2017
  • 1 reply
  • 4059 views

Guys, I'm having problems with SSL VPN. Usually in the afternoon my clients complain that SSL vpn access is out. When I'm going to run connectivity tests, I find that the registration of my account in the fortiguard service is not found. I can not even ping the fortinet DNS. I usually need to restart the ssl service, change and clear the DNS cache for the service to return to normal. In some cases, just restarting the fortigate. I use two FGT620 B in HA - v5.2.11. +/- 50 users vpn.

    1 reply

    Iescudero
    New Member
    August 23, 2017

    Hi there!

    did you check CPU/RAM ussage?

    If you ping the IP address during the VPN SSL outage, did you see any answer?

    did you try to connect directly trough VPN SSL Portal??