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firdausi12
firdausi12
Explorer III
December 1, 2022
Question

SPF CHECK SET TO SEND TO JUNK FOLDERS OF PROTECTED DOMAINS

  • December 1, 2022
  • 2 replies
  • 1278 views

Hello Team,

Please is it possible mails from external domains with NO SPF Record or SPF=Hard fail to be sent to the junk folders of our protected domains  instead of coming in to our system quarantine. So with that, the administrators of the protected domains can decide whether to release the mail or not.

 

Regards,

Firdausi

 

2 replies

Anthony_E
Staff
Anthony_E
Staff
December 4, 2022

Hello Firdausi,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Regards,

Best Regards
Markus_M
Staff & Editor
Markus_M
Staff & Editor
December 6, 2022

Hi Firdausi,

 

you should have on FortiMail a message that alerts the receiver of SPAM such as this. The end users can decide to release it from quarantine by clicking on the link in the mail.

Is the FortiMail hosting the mails or just forwarding to a mail server?

I don't know FortiMail enough for it, but would think it might be possible for certain mails to be moved to certain folders, if the FortiMail is hosting the mail. If it is a gateway only, you can try tagging the mail with SPFFAIL for example in the mail header. On the mail server you can create another rule to move these mails (fitting a header SPFFAIL) to a certain folder.

 

Best regards,

 

Markus

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