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DennisvanDriel
DennisvanDriel
New Member
September 18, 2022
Solved

Sonos/ Fortigate 60e / 7.2.1 / AP

  • September 18, 2022
  • 6 replies
  • 17591 views

I have an Fortigate 60E with on port 7 with a Fortigate 48 ports switch connected trough Fortlink with IP adres 192.168.5.1 - 192.168.5.254.

 

On my FortiSwitch a have a VLAN ID 60 for Wifi with adres 192.168.2.1/255.255.255.0.

 

On port 40 of my switch i have an Fortigate AP (FC24JE). with adres 192.168.2.25

 

I have an WiFi SSID Sonos with adres 192.168.6.1/255.255.255.0.

 

I can registrate my Iphone on it an get an ip adres 192.168.6.25.

 

But i cannot install my Sonos with the Sonos ap. De app will not find my Sonos system.

 

How can i fix this.

 

With regards

 

Dennis

 

 

 

Best answer by gfleming

It should work by default. You can try enabling igmp snooping on the VAP. Also check the status of these commands?

config system settings
    set multicast-forward enable
    set multicast-ttl-notchange enable
end

# config router multicast
    set multicast-routing disable
end

6 replies

jhussain_FTNT
Staff
jhussain_FTNT
Staff
September 19, 2022

Hi Dennis,

 

Are you able to browse any website when you connect to the Sonos SSID with the client device.

 

Secondly did you have configured any UTM on the Sonos SSID to wan Interface firewall policy, if so kindly test with disabling the UTM and let us known if you were able to download the Sonos application.

 

Regards

Jamal

 

 

DennisvanDriel
DennisvanDrielAuthor
New Member
September 19, 2022

I have make an Firewall policy Rule from the WAN to the SSID Sonos and from SSID Sonos to WAN.

 

I have internet on my iphone on the SSID Sonos. Everything is working well.

I can download the Sonos app form the app store, but i cannot install my Sonos system because the app cannot find the system.

 

I also set the Mulitcast policy from WAN to SSID Sonos and back.

 

Every UTM are disabled.

 

With regards,

 

Dennis

 

gfleming
Staff
gfleming
Staff
September 19, 2022

Is your phone on the same Sonos wi-fi network when you are trying to find the Sonos system?

DennisvanDriel
DennisvanDrielAuthor
New Member
September 19, 2022

Yes it is

gfleming
Staff
gfleming
Staff
September 19, 2022

can you post output of:

show full wireless-controller vap <YOUR_SSID_NAME> | grep igmp

show full wireless-controller vap <YOUR_SSID_NAME> | grep multicast
DennisvanDriel
DennisvanDrielAuthor
New Member
September 20, 2022

set igmp-snooping disable

 

set multicast-rate 0

set multicast-enhance disable

DennisvanDriel
DennisvanDrielAuthor
New Member
September 21, 2022

I removed the Sonos App and installed it again.

 

I can see now my Sonos 1. So that is great.

 

But i get now an Error code 1001.

 

gfleming
Staff
gfleming
Staff
September 21, 2022

Sounds like a Sonos issue then. Good luck!

DennisvanDriel
DennisvanDrielAuthor
New Member
September 21, 2022

I need to open the following ports for the Sonos network.

 

All the ip adresses in 192.168.6.1/255.255.255.0

 

How can i do this?

 

DennisvanDriel_0-1663775027391.png

 

gfleming
Staff
gfleming
Staff
September 21, 2022

You don't need to open ports for intra-VLAN traffic. Unless you have specifically blocked intra-VLAN traffic on the FortiGate interface... but I don't think you have because you said your phone can see the system now.

DennisvanDriel
DennisvanDrielAuthor
New Member
October 8, 2022

I set the above settings. Still it was not working.

 

Then i rebooted my fortigate 60e then the switch and at last the AP.

 

Then it was working.

 

With regards,

 

Dennis

 

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