[SOLVED] FortiClient - AntiVirus - Quarantine

Forum|Forum|9 years ago
March 21, 2017
14 replies
32899 views

Hello there,

we have the FortiClient with FortiClient Enterprise Manager in use. I am new to FortClient and asked me, how can I work with the quarantaine files? In the EWS I couldn't see an option for that and on the client I can't delete the files. Is the a main configuration for that, or I am blind to see?

FortiClient 5.4.2.0860

FortiClient EMS 1.0.1.0077 Thanks.

Regards, Rolf

Best answer by Carl_Wallmark

ah, you probably have the "Disable Unregister" checked in your profile, in System Settings, go down to the bottom and you see a checkbox with "Disable Unregister"

Maciej

New Member

Hi Rolf,

what do option do you have in AV Protection tab in your profile on EMS ? ( " Scan files as they are downloaded or copied to my system" - this option)

RolfWAuthor

New Member

Hello Maciej,

we (the College before) have "Deny access to infected files" set.

Regards, Rolf

Maciej

New Member

I think I have bad news for you. I have EMS 1.0.4 and ForiClient 5.4.3, and I checked all options there and none of it allowe user to delete or restore file.

I think that after you lock settings with EMS there is no option to do anything but submite to analyze. This options work only on clients that are not managed by EMS. Also you have to lunch FortiClient console on admin permission.

Maybe there is an option to elevate permission on FortiClient under EMS controlle but I don't see it.

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