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Tsimaniry
Tsimaniry
New Member
February 23, 2024
Question

Sign with Forticloud issue

  • February 23, 2024
  • 3 replies
  • 1605 views

Dear All

On all of our Fortigate, This morning we were not able to connect to our devices using Sign with Forticloud option.

We'got the error below.

 

FortiCloud SAML response validation failed. The IdP certificate is not trusted.

 

does anyone have the same problem?

 

    3 replies

    hbac
    Staff
    hbac
    Staff
    February 23, 2024

    Hi @Tsimaniry,

     

    It seems that multiple customers have encountered the same issue. I would suggest opening a ticket to further investigate. 

     

    Regards, 

    sd-cg
    sd-cg
    New Member
    February 23, 2024

    We are having the same problem.  Have opened a ticket.  When calling in to support to open the ticket my call was answered by a manager who said they are having a high call volume and they will call back.

    Odd thing is it is working on our FortiAnalyzer.

    spoojary
    Staff
    spoojary
    Staff
    February 23, 2024

    Yes, this could be an ongoing issue with the fortigate cloud.

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