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IGTech-advantage
IGTech-advantage
New Member
October 6, 2022
Solved

SFP+ resets every 3 minutes

  • October 6, 2022
  • 4 replies
  • 3665 views

Hi,

 

I'm using DAC SFP+ 10G cables from fs.com, programmed as Fortinet.

They are FINISAR modules, considered valid by the FortiGate 501E and FortiSwitch1048E.

Both FGT and FSW are running 7.2.2

 

However, every 3 minutes, sharp, modules are reset 'to recover from error state'.

Between reset, data flows correctly.

 

Is there anything to be done to avoid these module reset ?

 

Thanks,

IG

Best answer by IGTech-advantage

I finally managed to clear the issue : disabling dmi just make the link work without reset.

When setting speed manually, the error message about module reset is still displayed every 3 minutes but the link is not seen as disconnected/reconnected by the server end.

4 replies

Anthony_E
Staff
Anthony_E
Staff
October 9, 2022

Hello IG,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Regards,

Best Regards
Anthony_E
Staff
Anthony_E
Staff
October 10, 2022

Hello,

 

I have found this doc and from page 74 you have some explanation concerning ports:

 

https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/d49b948d-6c99-11eb-9995-00505692583a/FortiSwitchOS-6.4.6-Administration_Guide%E2%80%94Standalone_Mode.pdf

 

Could you please tell me if it helped?

 

Regards,

 

 

Best Regards
riteshpv
Staff
riteshpv
Staff
October 23, 2022

Hi,

 

Verify if you are using the recommended compatible transreceiver:

 

https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/e867c8f4-202f-11e9-b6f6-f8bc1258b856/FortiSwitch-Compatible-Transceivers.pdf

 

 

If you still seeing issue then on FSW port connected with  DAC SFP+ 10G, set speed 10000cr manually.

 

Regards,

Ritesh P V

IGTech-advantage
IGTech-advantageAuthorAnswer
New Member
October 25, 2022

I finally managed to clear the issue : disabling dmi just make the link work without reset.

When setting speed manually, the error message about module reset is still displayed every 3 minutes but the link is not seen as disconnected/reconnected by the server end.

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