SD WAN Problems - main Interface x times down per day after upgrading to 6.2.11

Forum|Forum|3 years ago
November 10, 2022
3 replies
2315 views

Hi,

I have a FG30E with 6.2.12 (just upgraded it 10mins ago) with SD WAN configurations. Both WAN have same metric. This worked fine for months but after upgrading from 6.2.9 to 6.2.11 we got problems.

Many times a day we would loose connectivity since the SD WAN rule was to get out just by WAN2 (the other one is a really slow backup). I was entering by Forticloud and Management and I saw x times that the WAN1 was DOWN in Performance SLA (ping to 8.8.8.8).

I really hope that this is not a bug for 6.2.1X because otherwise I just could donwgrade to 6.2.9 again and I guess I would have to reste the FG30 and restore an old config file (I am via remote).

Any other ideas I could check on that?

Thanks!

FortiGate

Anthony_E

Staff

Hello Roland,

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Regards,

Best Regards

gfleming

Staff

Pinging public DNS servers is never a good idea for measuring your WAN link. DNS servers often have rate limiting imposed on ICMP. I would recommend a different probe type. Try using DNS protocol if you insist on using 8.8.8.8 as your HC server. Or, try using your ISP's default gateway as a ping response HC server.

RolandBaumgaertner72Author

New Member

Hi,

after updating to 6.2.12 everything seems fine again.

Thanks,

Roland

Julien87

Contributor II

Hello Roland,

FYI I've already had blocking problems on pings to google dns. So I advise you to follow the advice of Graham and use another method. This blacklist is randomly.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded