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peter_goedtkindt
peter_goedtkindt
New Member
April 22, 2014
Question

scanunit Mac OS abnormally high CPU since a few days

  • April 22, 2014
  • 3 replies
  • 19489 views
All, I had been using Forti client without issues on MacOS 10.9.2 (fully updated) without issues since long time. Currently however I notice significant slowdowns with version (5.0.7.135): Since about a week, Scanunit is often blocking normal work with high (close to 100%) CPU usage for up to a minute duration. Files downloaded or created using save as... take a long time (10-20 seconds) from becoming visible in the finder, considering their small file size and that the Mac is running on an SSD hard drive with TRIM enabled. Starting Java based programs takes ages. For instance the terminal command " date;java -version;date" takes >10 seconds and scanunit is at 100% CPU Others see similar behaviour? My best, Peter

    3 replies

    Chris_Lin_FTNT
    Staff
    Chris_Lin_FTNT
    Staff
    April 28, 2014
    Is the problem still there? What are the signature versions?
    apapia
    apapia
    New Member
    September 1, 2015

    I'm having the same problem.  This affects all java programs such as ant, gradle, eclipse, etc until I shutdown FortiClient.  I have manually installed the latest version (5.2) but still have the same issue.  At first it seemed to resolve it, but now it is happening again.

     

    This is affecting all the users at my company.  How can I get support for this issue?

    kolawale_FTNT
    Staff
    kolawale_FTNT
    Staff
    September 2, 2015

    Consider creating a new support request at [link]https://support.fortinet.com.[/link]

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