SAP B1 License manager

Forum|Forum|1 year ago
November 26, 2024
2 replies
791 views

Hi All,

Error Message: Connection with License Server Failed

I have two subnet configured on my firewall fortigate 60F. SAP B1 was configured on the 172.18.10.x subnet and users are coming from subnet 172.18.10.x. We can do ping and connect to the server, but we are not able to log in as we get the error message above.

anyone have same problem?

Best answer by sjoshi

Hi @ardmae72024,

If the source and dst is part of same subnet than the traffic would not reach the fortigate unless FGT is in transparent mdoe.

You can also take a packet capture on FGT to verify if you see traffic reaching FGT when accessing the server.

Refer:-

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Packet-Capture-on-FortiOS-GUI/ta-p/194444

ebilcari

Staff

If SAP B1 is the server and it is in the same subnet with the users '172.18.10.x' and FGT is not configured with a hardware/software switch, most probably this traffic is not passing by the FGT at all.

Emirjon

sjoshiAnswer

Staff

Hi @ardmae72024,

If the source and dst is part of same subnet than the traffic would not reach the fortigate unless FGT is in transparent mdoe.

You can also take a packet capture on FGT to verify if you see traffic reaching FGT when accessing the server.

Refer:-

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Packet-Capture-on-FortiOS-GUI/ta-p/194444

Thanks, Salon

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