Skip to main content
btozer
New Member
April 15, 2024
Question

Root Cause of Red Down Arrow in FortiManager

  • April 15, 2024
  • 2 replies
  • 1784 views

I have a Red Down Arrow indicator on two of the Fortigates in our fleet of about 30 Fortigates.  In Device Groups, there is a red down arrow beside two of the Fortigates and when I drill down a bit deeper, I also see a down arrow beside the internal management IP Address, but I can still ping the mgmt address.  The end users at the remote location have not reported any problems since this morning.  Note that we rebooted the firewall at the remote site.

 

VPN connections are also up and running between the remote site and our primary and backup sites.

 

Hope you can help me determine the root cause of the down arrow. 

 

Thank You

 

Bill

2 replies

Toshi_Esumi
SuperUser
SuperUser
April 15, 2024

First, can you ping the same IP from the FMG? CLI is the same with FGTs.

Toshi

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!