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vishal
Visitor III
June 5, 2019
Question

Restoring backup to another fortigate

  • June 5, 2019
  • 8 replies
  • 16574 views
Hi Team, Currently I'm having an fortigate 200E running forti OS version 6.2.0 build 0866 (GA). Due to some power issue my fortigate didn't powering up and I had requested for RMA of same device. I already having an backup of my old fortigate device, so can I just restore that backup on my new fortigate device or if not what are the precaution/parameters I need to check before restoring my old device backup to new device. Any help will be highly appreciated. Regards, Vishal

    8 replies

    ede_pfau
    SuperUser
    SuperUser
    June 5, 2019

    Yes you can.

    0- you can manage the replacement unit by connecting to 192.168.199 via any (internal) port

    1- make sure the replacement unit runs the same firmware; if not, upgrade

    2- in CLI, run "exec factoryreset", just to make sure.

    3- restore your old config

    You will probably have to change this setting in CLI:

    conf sys global

       set alias "<FG2H...>"

    end

     

    as this is the serial number of the FGT.

    4- go to the Customer Service portal, log in, "Assets", "manage", in the left menu click "RMA". Now enter the serial number of the new unit. Your associated contracts will be reassigned to the new unit.

    5- now you can run "exec update-now" in the CLI. Check later that the AV signatures have been updated.

     

    vishal
    vishalAuthor
    Visitor III
    June 5, 2019
    Hi Ede_pfau, First, thank you for your help. As I'm doing an RMA of same fortigate device of same model no i.e 200E, then would I need to change any config-version, conf_file_ver or build no from my new unit backup file to old faulty unit backup file before restoring all configuration to new unit. Please help. Regards, Vishal
    emnoc
    New Member
    June 5, 2019

    No need to change anything. I believe you can restore that cfg to the appliance just upgrade the appliance to he same firmware-rev which you will find within  the 1st top 3 lines of the conf  "config-version=BLABLAHBLAH:vdom=:user=

     

    etc.....

     

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