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plsikk
plsikk
Explorer
December 3, 2023
Question

Reset port to default settings

  • December 3, 2023
  • 4 replies
  • 14693 views

Hello.

I have a question. Is exist any equivalent for FortiGate and fortiswitch like for cisco - 

default interface-type interface-number

 I have a problem with one setup and I don't have any idea why links between switches are down

2023-12-03_09-55-28.png

 

Those two red link are missed from fortilink. on lest switch ports 25 and 26 are connected , on right 17 on both.

Led not blinking. SFP modules replaced, fibers also. But what is really weird if I put ports 25 and 26 on left top, right switches are still online

2023-11-29_18-58-06.png

 I don't have any idea why those two links are not working. Tried also setup speed on left to auto, 1000auto,1000full, nothing help.

Tried also connect another forthiswitch to port 25 but still the same. on this switch led are not blinking but on second switch link is up and led are on.2023-12-03_10-05-35.png

 

Transceivers are recognized correctly 

Any ideas how to troubleshoot . Black scenario is  reset left to factory and reconfigure again .

Models

Left 224D

Right_ 424E-Fiber

FortiOS 7.2.4

Fortigate OS 6.4.14

 

 

4 replies

AEK
SuperUser
AEK
SuperUser
December 3, 2023

Hello

You can reset a port settings one by one, using the following the "unset command". Example below:

config system interface
  edit port 1
    unset speed
    unset type
    unset mode
  next
end

Regarding your issue, I didn't try connect MLAG to MLAG before, but I think it is normal behavior to prevent loop.

Try remove connections from top left switch to right switches, just to see if the connections with bottom left come up.

 

AEK
    BSeklecki_GE
    BSeklecki_GE
    Explorer II
    December 3, 2023

    @plsikk : Have you checked the DOM report of the SFP?  Need to know if this is an OSI Layer1 problem or an OSI Layer2 problem (Like an LACP problem causing the switchport to voluntarily shut down as suggested by @AEK )

     

    IOS# show interface [x] transceiverFG# get sys interface transceiver
    FG# get switch modules detail
    FG# get switch modules status
    FG# diagnose switch physical-ports summary

     

    @AEK  In the Cisco world, an LACP or MC-LAG problem would result in the LED being Amber, not blank/off; I hope it is the same in the realm of FortiOS.

    BSeklecki_GE
    BSeklecki_GE
    Explorer II
    December 3, 2023

    Also, if the DOM table show the RX and TX light levels are good and the absence of ALARMS, and you suspect that your problem it is caused by an LACP issue:

     

    show lacp status
    show lacp
    show etherchannel summary
    show etherchannel 1 detail    		FG# diagnose netlink aggregate name [name]

     

    Or LACP seems agreeable, then the next layer up is (within OSI Layer2) is STP; if you suspect Spanning Tree: 

     

    show spanning treeFG# get sys stp list
    FG# diagnose sys stp status
      plsikk
      plsikkAuthor
      Explorer
      December 6, 2023

      I'm waiting to local resources on remote site which connect links again. I'll let you know about status later

      plsikk
      plsikkAuthor
      Explorer
      December 16, 2023

      OK, We worked on this topic few hours , and we didn't found solution. Only one helped. Issue fixed by factory reset left bottom switch. Then link come up. Maybe some misconfiguration in switch or FG. Also this switch has been removed from FortiGate and re-joined. Now is fine

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