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noc_92
noc_92
Explorer III
January 8, 2023
Solved

Reset Lost Admin Password - FortiGate version v7.0.8

  • January 8, 2023
  • 3 replies
  • 5006 views

I try to reset my lost admin password login with maintain user. but I can't reset it. it getting some errors. Plz kindly help me to resolve this problem. you can be seen below my error 

 

Running Commnds>>>>>config system admin
                                               edit admin
                                               

'maintainer' account can only edit existing admins.

node_check_object fail! for name admin value parse error before 'admin' Command fail. Return code -37

Best answer by anikolov

Hello noc_92,

 

It seems your admin account is erased. As per the previous comment, check in the configuration which admin accounts are left configured, so you can edit some of them.

 

Regards,

3 replies

gfleming
Staff
gfleming
Staff
January 9, 2023

What is the name of your admin user? It's telling you there is no user named 'admin'. Do you have a config backup? Can you look under "config system admin" for what is configured?

    anikolov
    Staff
    anikolovAnswer
    Staff
    January 9, 2023

    Hello noc_92,

     

    It seems your admin account is erased. As per the previous comment, check in the configuration which admin accounts are left configured, so you can edit some of them.

     

    Regards,

      noc_92
      noc_92Author
      Explorer III
      January 10, 2023

      super admin’s name was 'admin', and I got all firewall configuration backups on my pro account, that account does not have super admin privileges. one day I restore that backup configuration file on that pro account. Till that day I can't access the admin account.

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