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IDMJohn
IDMJohn
New Member
January 20, 2025
Question

Reset IP restriction on Admin account

  • January 20, 2025
  • 2 replies
  • 2052 views

I have a Fortigate 60F with 2 networks.  10.25.0.0/24 is the default internal network and I have 10.25.10.0/24 configured on Port 3.  There is not policy routing between these networks yet.

 

I accidently set the Trusted IP restrictions on the Admin account to 10.25.10.0/24 so now I cannot log into the GUI at all, from either network.

 

How do I reset this?

 

Help!

2 replies

funkylicious
SuperUser
funkylicious
SuperUser
January 20, 2025

Hi,

If you have https enabled on port3 you should be able to login using a device with an IP from that subnet connected to it.

Otherwise you should use the console port and remove the trusted host.

"jack of all trades, master of none"
IDMJohn
IDMJohnAuthor
New Member
January 20, 2025

https is enabled on the 10.25.10.0 network.  I connected to that network but cannot connect to the firewall at 10.25.10.1 (gateway of that network) or 10.25.0.1 (address I use on the internal network).  I also cannot ping 10.25.10.1, but do have internet access on the 10.25.10.0 network :(

 

I didn't setup any routing between these networks yet :(

 

How do I connect to the console?

 

IDMJohn
IDMJohnAuthor
New Member
January 20, 2025

I got into the console and reset the IP restriction.  Thank you for pointing me in the right direction!

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