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ITGuy87765
New Member
May 5, 2020
Question

Reset button for Fortigate 100F - How to use it?

  • May 5, 2020
  • 3 replies
  • 45354 views

Hi Team,

I can't locate any documentation on using the reset button for the Fortigate 100F. I'm assuming the button on the front is a reset, documentation doesn't show what it is.

 

Is there anyway I can factory reset this device without logging into it?

 

Thanks.

    3 replies

    MikePruett
    New Member
    May 5, 2020

    Does it look like a little pin hole on the front where you would stick a paperclip?

    Place paper clip in there, hold it there, power unit on...Continue holding for 30+ seconds.

     

    That's what I've always done with those.

    ITGuy87765
    New Member
    May 5, 2020

    Thank you sir for the super-quick reply!

     

    That indeed does work. Apparently though it doesn't reset the admin password which is what I was hoping it would. In a stroke of luck I happened to have guessed it so my issue is resolved.

     

    Regards,

    Grateful ITGuy

    sw2090
    SuperUser
    SuperUser
    May 7, 2020

    Afaik the admin pwd can only be reset by doing a factory reset (for which one needs to log in). Without the pasword the only way is to wipe to firmware (boot partition) in bootloader and then flash a new Firmware via tftp or (if enabled before) via usb.

     

    Toshi_Esumi
    SuperUser
    SuperUser
    May 5, 2020

    If there is no new specific documentation available, I would assume the operation of the reset button on any FGT models is the same and hasn't been changed. With an FG50E w/ 6.2.3, when I press the reset button I get below on the console:

    "Reset button has been disabled, please press the button during the first 60 seconds after a power-cycle."

     

    Try it with a console connected. You don't have to log in. Just need to keep watching what comes out to the console port.

    Ahmad_Hashem
    New Member
    May 7, 2020

    I am using v5.6.9 build1673