remove gateway ip on forticlient

Forum|Forum|9 years ago
August 17, 2017
4 replies
8811 views

how do i remove the fortigate EMS ip address on my forticlient since i am no longer using the EMS?

even when i uninstall the forticlient, the gateway ip list still shows the EMS server ip address.

as i can still see it trying to access the server port 8013.

gatewayip.jpg

5.4

ergotherego

New Member

Make sure that your client is de-registered from EMS first, otherwise if EMS can has access to your machine, it will re-attempt install and configuration.

Make sure that this directory is empty - C:\Windows\FortiEMSInstaller.

Make sure you are using a fresh/new installer file - not a repackaged one that includes the configuration for EMS.

Run FCRemove.exe after uninstalling FortiClient. It is available in the FortiClientTools package on the support site, under firmware images for FortiClient.

I had the same issue and ultimately had to run that removal tool after uninstalling FCT.

kinmunAuthor

New Member

it works after i uninstall version 5.4.1 and installed version 5.6.

no more polling to port 8013

jklems

New Member

I think You need to remove / or unassign the Telemetry gateway list from that group . see attached.

unassigntelemery.jpg

jklems

New Member

Also forgot to mention, if you have a Fortigate firewall. the internal interface is always listening on port 8013; so you would have to disable that feature on the firewall

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