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marinmihajlovic
New Member
May 28, 2026
Question

Registration trial product issue

  • May 28, 2026
  • 2 replies
  • 35 views

Hello

I have issue with registring trial license in my FortiGate VM in Hyper-V. I’m registred product and download lic license from portal but when I import license, VM don’t recognize license.

Version in my Hyper-V is FortiGate-VM64-HV v8.0.0,build0167,260420 (GA.F).

Can you help me to install license successfully?

Best regards,

Marin Mihajlovic

2 replies

msanjaypadma
Staff
msanjaypadma
Staff
May 28, 2026

Hi ​@marinmihajlovic ,

Could you please specify the error message you are encountering?

Can you refer this article : https://docs.fortinet.com/document/fortigate/7.4.4/administration-guide/441460/permanent-trial-mode-for-fortigate-vm


If you have found a solution, please like and mark it as solved to make it easily accessible for everyone.

Thanks,
Mayur Padma

Thanks, Mayur Padma
Sheikh
Staff
Sheikh
Staff
May 28, 2026

Hello ​@marinmihajlovic,

The most frequent problems include using the incorrect virtual machine resources, having trouble connecting to the Internet, attempting to upload a license created for a different virtual machine, or possibly attempting to use outdated evaluation-license procedures.

Try to use the permanent trial mode to see if it make any difference.

https://docs.fortinet.com/document/fortigate/8.0.0/administration-guide/441460/permanent-trial-mode-for-fortigate-vm

 

regards,

 

Sheikh

If you have found a solution, please like and mark it as solved to make it easily accessible for everyone.
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