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davebOPT
davebOPT
New Member
February 14, 2019
Solved

Registering License after wiping

  • February 14, 2019
  • 1 reply
  • 5677 views

I'm now about to purchase a 60D with licensing until the end of the year.

I'd like to wipe the device for security purposes.

How would I re-register the device afterwards, and transfer the license to our business account?

 

    Best answer by hohosecure

    Dave,

     

    If you need to transfer the registration of the unit to your account then you need to open a customer service ticket through the Fortinet support site to do it.  Better still, ask the current owner to open the ticket and request it to be moved to your support account.  In that way any remaining contract ought to move with the registration.

     

    You might like to read https://kb.fortinet.com/kb/documentLink.do?popup=true&externalID=FD36125 

     

    Ho-ho.

    1 reply

    Toshi_Esumi
    SuperUser
    Toshi_Esumi
    SuperUser
    February 14, 2019

    Depending on the type of license the procedure for re-installation may vary. But license like additional vdoms that requires a key to activate at the unit is always available at the support site under Asset tab. If you can't find the particular one you're looking for, you can ask support how to retrieve it after reformatting the drive.

    rwpatterson
    rwpatterson
    New Member
    February 14, 2019

    If the firewall was registered under a 'former owner' (separate party's account) and you switch registration to your account, you may lose the remainder of the license term. You should check into that.

    davebOPT
    davebOPTAuthor
    New Member
    February 15, 2019

    Thanks

     

    How can I transfer the license into our business account?

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