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Secretcodrin
Secretcodrin
Explorer II
February 4, 2025
Question

Registering a Fortigate to a partener account

  • February 4, 2025
  • 1 reply
  • 1562 views

Hello,

I have two accounts tied to this email: one I made for posting on the forum, and one partener made by the company later on. If I register a Fortigate to this email account, can I select then "where will it go"? It needs to be seen by the others.Screenshot 2025-02-04 114059.png

1 reply

AEK
SuperUser
AEK
SuperUser
February 4, 2025

Hi

Register it with the owner account, then you can allow other accounts to see it, open tickets for it, and so.

AEK
    Secretcodrin
    SecretcodrinAuthor
    Explorer II
    February 4, 2025

    The permissions and partner accounts are configured, also this is not the first device being added.

    And one thing I should mention, the procedure is actually ownership transfer. Up until now we did the registrations from the webpage without problems.

    Thank you

     

     

    AEK
    SuperUser
    AEK
    SuperUser
    February 4, 2025

    Hi

    For ownership transfer you need to open CS ticket, or just send a mail to cs@fortinet.com.

    The mail should be sent from the mail box of the account that owns the FG.

    AEK
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