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N_W
N_W
Explorer
March 26, 2026
Question

Recurring "Endpoint blocked by EMS" error on FortiClient v7.2.5

  • March 26, 2026
  • 2 replies
  • 159 views

Hello,

I am currently using FortiClient EMS version 7.2.4, while our field users are running version 7.2.5. Occasionally, some users encounter the 'Endpoint blocked by EMS' error.

There are no issues regarding the device license status. I can resolve the issue temporarily by manually unblocking the user from the console, but this is not a permanent solution as the problem recurs. What could be the underlying causes of this issue?

2 replies

funkylicious
SuperUser
funkylicious
SuperUser
March 26, 2026

maybe this helps, https://community.fortinet.com/t5/FortiClient/Technical-Tip-Endpoint-by-EMS/ta-p/241126 

"jack of all trades, master of none"
N_W
N_WAuthor
Explorer
March 27, 2026

Hello,
This post discusses how the issue was resolved, but I want to know why I’m experiencing this problem. I don’t have any issues with my license. Why do some users occasionally encounter this error?

funkylicious
SuperUser
funkylicious
SuperUser
March 27, 2026

its best to open a TAC ticket for this.

"jack of all trades, master of none"
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