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nwillia09
New Member
April 10, 2017
Solved

Recipient Verification with Aliases

  • April 10, 2017
  • 1 reply
  • 13501 views

We have users with extra email aliases attached to their Microsoft Exchange accounts. I had LDAP authentication profile selected with Recipient Verification enabled  and discovered due to a user complaint that all of the emails destined to one of these attached aliases were automatically rejected. I changed the authentication method to SMTP and now it seems that any email to our @domain.com is accepted and everything else is rejected. I am pretty sure that this is not the work of the recipient verification feature but actually the recipient policy I have in place.

 

Will recipient verification work correctly with attached aliases? How do I get recipient verification working via SMTP/ESMTP?

Best answer by emnoc

Hmm

 

You have the fortimail as a server or gateway?

 

suggestion

 

Could you place a recipient rule with the alias b4  the  LDAP profile rule ( not ideal ) for temp and review the following;

 

http://alstechcorner.blogspot.com/2014/06/how-to-configure-user-alias-options-on.html

 

Set the above query , and when you conduct the recipient lookup  does it fail with the alias ?

 

 

 

 

1 reply

emnoc
emnocAnswer
New Member
April 10, 2017

Hmm

 

You have the fortimail as a server or gateway?

 

suggestion

 

Could you place a recipient rule with the alias b4  the  LDAP profile rule ( not ideal ) for temp and review the following;

 

http://alstechcorner.blogspot.com/2014/06/how-to-configure-user-alias-options-on.html

 

Set the above query , and when you conduct the recipient lookup  does it fail with the alias ?

 

 

 

 

nwillia09
nwillia09Author
New Member
April 16, 2017

Thanks for your reply. Yes my fortimail is setup in gateway mode in a DMZ. I setup another LDAP profile using the suggested instructions. The LDAP lookup passed using the alias but the recipient verification fails and an NDR is sent. 

nwillia09
nwillia09Author
New Member
June 22, 2017

After trying several query filters I still get the same 550 error when sending an email to an alias.

 

I have tried:

mail

proxyAddresses=smtp:$m

member

(&(objectClass=Group)(proxyAddresses=smtp:$m))

subtree

never