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MarkLeibbrandt
MarkLeibbrandt
New Member
January 23, 2022
Question

RDP Sessions dropping over IPSEC VPN

  • January 23, 2022
  • 1 reply
  • 2384 views

Hi,

 

We have migrated a customer to a Fortigate HA pair (ios 6.4) from Palo Alto.

The issue we have is that the RDP sessions are connecting and then dropping, the users are connecting through a site-to-site IPSEC VPN over there managed  mpls network. If they connect directly to the hosted servers from outside the MPLS/ Fortigates they work fine.

Any help would be appreciated.

Ps they had no issues going through the Palo's

Thanks

1 reply

AlexC-FTNT
Staff
AlexC-FTNT
Staff
January 28, 2022

Some possible problems:

- insufficient bandwidth

- DoS policy (if used) being triggered by the RDP traffic 

- FSSO authentication (if used) problems after logging in the remote server

- offloading issue (disable NP offloading for a test on the policy allowing the traffic) 

- traffic problems not related to the hosts (run a packet capture)

- not excluding the possibility of a bug

 

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