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juanr
New Member
June 8, 2016
Question

RDP sessions dropped

  • June 8, 2016
  • 2 replies
  • 10659 views

We have switched from our old Fortigate 100A to a bigger one, but we are suffering some annoyances. Idle RDP(5.2) sessions are being dropped after a few minutes, despite of 3600 seconds set by default with session-ttl (or whatever we set). It happens after minimizing mstsc.exe window for a few of minutes (more likely depending on high connection latency). we tried some workarrounds, but they did not solve the issue (Fortigate: set timeout-send-rst enable or Terminal services: "send a keep alive packet every 1 minute").

Any help would be appreciated. Thanks in advance,

 

Juan

    2 replies

    Charl_Schippers
    New Member
    June 29, 2016

    Hello JuanR,

     

    I have exactly the same problem with a Fortigate 200B.  Did you have a solution for the sessions dropped ?

     

    Regards,

    Charl

     

    AQArquetiponet
    New Member
    August 24, 2016

    I had the same issue... i just follow this steps

     

    http://nmsiam.blogspot.com.ar/2013/01/remote-desktop-session-timeouts.html

     

    and we solved!