Raw logs and Users in report FortiSIEM 4.10

Hi,

we are using fortisiem of 4.10 version. I have Full-admin role. Now there are two issues. First, after running Real-time search and inspecting Event details i see raw log and user within, i see user is parsed correctly because in lines below there is that user, but when i check display bar there, user column is empty. Logs comes from various devices. Is it somehow possible to see this correctly parsed users display in incident, reports, columns?

Second, when i create and run Report, Users column and Raw message are empty. For Raw message in reports i read this is possible if Data Obfuscation si disabled for user/role but this option is not avilable in 4.10 version, or at least i didnt find it nor in guide nor in place where it is in 5.2.1. Is there some workaround or only solution is upgrading? 

Thanks.