Random SSLVPN user disconnects
Hello Everyone,
In the firewall GUI, each time a random user disconnects, we see the reason listed as "User requested termination of service." Do you have any insights into this error?
forticlient version's
7.2.7
7.2.3
7.4.3
2025-04-08 16:49:06 [324:root:2a0]deconstruct_session_id:494 decode session id ok, user=[userxxx], group=[VPN_Group1],authserver=[auth_server],portal=[full-access],host[x.x.218.x],realm=[],csrf_token=[xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx],idx=1,auth=2,sid=797357f,login=1744117062,access=1744117062,saml_logout_url=no,pip=x.x.218.x,grp_info=[EOsIBv],rmt_grp_info=[v7ATir]
2025-04-08 16:49:06 [324:root:2a0]session removed s: 0x7fb534392000 (root)
2025-04-08 16:49:06 [324:root:2a0]deconstruct_session_id:494 decode session id ok, user=[userxxx], group=[VPN_Group1],authserver=[auth_server],portal=[full-access],host[x.x.218.x],realm=[],csrf_token=[xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx],idx=1,auth=2,sid=797357f,login=1744117062,access=1744117062,saml_logout_url=no,pip=x.x.218.x,grp_info=[EOsIBv],rmt_grp_info=[v7ATir]
2025-04-08 16:49:06 [324:root:0]fsv_ip_pool_release_ip:152 ip pool release ip x.x.x.x clientid is userxxx-x.x.218.x-57802 linkaddr is x.x.x.x
2025-04-08 16:49:06 [324:root:0]sslvpn_internal_remove_one_web_session:3472 web session (root:userxxx:VPN_Group1:x.x.218.x:1 1) removed for User requested termination of service