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mlorente
New Member
November 2, 2015
Question

quarantine summary email adds hostname to localdomain response email

  • November 2, 2015
  • 6 replies
  • 6144 views

Under Mail Settings ->Settings ->Mail server Settings

 

Host name: mx00

Local domain name: example.com

 

When a user quarantine report is sent, using the default template, the sender address is mx00.example.com and the mails to release or delete emails are sent to  delete-ctrl@mx00.example.com or release-ctrl@mx00.example.com, instead release-ctrl@example.com or delete-ctrl@example.com. Of course, mx00.example.com is the name of the machine, but it's use like a domain. ¿Any idea why is adding the hostname chunk?

 

Thaks

    6 replies

    mlorente
    mlorenteAuthor
    New Member
    November 3, 2015

    ¿Any idea why is adding the hostname part?

    Bromont_FTNT
    Staff
    Staff
    November 3, 2015

     

    Typically the endpoint server identifies itself as the host for "example.com" mail. If something needs to be sent back to the Fortimail it would never leave the endpoint server (such as Exchange).... if the release/delete e-mail is destined for mx00.example.com then Exchange will look up the A or MX  record for that domain name and send to the Fortimail. 

    mlorente
    mlorenteAuthor
    New Member
    November 3, 2015

    Not yet, at that moment I have to configure different control accounts for each one, something like release-ctrl0 and release-ctrl1 If you have more than one FortiMail unit (such as with HA-config high availability or load balancing), the release user and delete  user names and must be unique on each FortiMail unit; that is, not duplicated on another FortiMail unit. It seems to me that documentation is mixing  up these behavior

    mlorente
    mlorenteAuthor
    New Member
    November 3, 2015

    Not yet, at that moment I have to configure different control accounts for each one, something like release-ctrl0 and release-ctrl1 If you have more than one FortiMail unit (such as with HA-config high availability or load balancing), the release user and delete  user names and must be unique on each FortiMail unit; that is, not duplicated on another FortiMail unit. It seems to me that documentation is mixing  up these behavior

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