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theFWdude
theFWdude
New Member
October 31, 2017
Question

Push notification services for FortiToken Mobile

  • October 31, 2017
  • 2 replies
  • 17667 views

So, I got this message on my FAC today when I logged into it:  "The push notification service for FortiToken Mobiles will stop working on 2017-11-27. Please upgrade the FortiAuthenticator firmware before then to avoid any service disruptions".  Has anyone else gotten this message on their FAC?

FAC Info

Code: v5.0.0, build0012 (GA)

License Type:  Full (never expires)

 

Thanks,

FWDude

    2 replies

    cbabfat
    cbabfat
    Visitor III
    October 31, 2017

    I just logged in to check and I got the same error message.  I checked the date on my firmware and wow, I can't believe it has been this long since I updated.  I assume  they are making some change that you need at least a certain version of firmware to support push notifications.  I still am not using push notification since it requires a hole in the firewall.

     

    Interesting though, I guess you are running the latest code.

     

    theFWdude
    theFWdudeAuthor
    New Member
    October 31, 2017

    Yea, we're on the latest code release.  The FAC was a new build so I built it on the latest release at the time. 

    theFWdude
    theFWdudeAuthor
    New Member
    October 31, 2017

    So TAC just got back with me on this.  Evidently FAC 5.1 will provide support for Push Authentication.  "Push authentication is simply an easier way to perform authentication on the phone instead of having to enter the OTP."  

     

    bmduncan34
    bmduncan34
    New Member
    January 31, 2018

    I just upgraded to 4.3.3 and I got that message.  My tokens appear to be working fine.  What did you find out?

     

    Thanks

     

     

    cbabfat
    cbabfat
    Visitor III
    January 31, 2018

    At some point in the post 5.0.0 upgrades, the message went away.  That is it.  We are not using push notifications, so it did not matter to us.  Currently, we are running v5.1.0, build0091.  I would stay a couple releases back until everything is tested for a month or more and read the release notes.  There were a lot of problems in the 5.x.x codes when they came out.

     

    Chris

    tanr
    tanr
    New Member
    January 31, 2018

    There's now a new version of FortiToken Mobile 4.2.0 which has in it's version info:

     

        "Secure token transfer (REQUIRES FAC 5.3 or higher)"

     

    FAC 5.3.x isn't shown as released yet, so this seems kind of problematic.

     

    Anybody know about a 5.3.x FAC coming out, or what the "secure token transfer" feature mentioned with FortiToken Mobile is?

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