Problem with website blocked, even after exclusion created
We have some Ubuntu hosts that need access to a site for updates, and on a "Permit Outbound Web Traffic" rules that includes both 443/tcp and 80/tcp, and there are blocks because of UTM. Specifically, the "Threat Type" is "N/A -Static URL Filter." I put an exclusion in (the FortiManager, running 7.2.8) for the FortiGate (also running 7.2.8) within the Security Profiles > Web Filter for wildcard *.ubuntu.com*, but the block persisted. I then put one in for "connectivity-check.ubuntu.com," which is the first site the hosts try to reach. The blocks continued on. I created a rule to exclude that subnet from the Web Filter, and it works.
I'm at a loss as to why the firewall is behaving this way, and I also can't figure out what "N/A - Static URL Filter" really means in context with the Web Filter. I need to fix this rule, so any help in resolving this would be greatly appreciated.
