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ideastream
ideastream
New Member
November 17, 2024
Solved

Problem with FortiClient VPN 7.4.1 app on macOS 15.1

  • November 17, 2024
  • 5 replies
  • 3880 views

I have a problem with FortiClient VPN 7.4.1 on macOS 15.1.

After launching the application, I configure the VPN, enter the IP and user, and save. I enter the password from the administrator, and a window to enter the token appears in the background, which immediately disappears - so I have no way to enter the token.

 

How can I solve this problem?

 

I went through all the tutorials and set the necessary permissions (notifications, disk access, network settings, and permissions for FortiClientProxy and FortiClientPacketFilter) in the settings. I also installed Visual C++ tools and the application several times, but the problem continues.

Best answer by ideastream

I uninstalled the software.
Administrators generated a new token for me.
I reinstalled the software.
I assigned all permissions according to the instructions.
I restarted the computer (the software did not ask me to restart it).
I turned on the computer.
I configured the VPN.
It works.


The lack of a forced reboot could have been the problem.

 

I appreciate your support.

5 replies

Anthony_E
Staff
Anthony_E
Staff
November 20, 2024

Hello ,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
Anthony_E
Staff
Anthony_E
Staff
November 22, 2024

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Best Regards
Anthony_E
Staff
Anthony_E
Staff
November 22, 2024

Hi,

 

Did you have a look at this document:

https://docs.fortinet.com/document/forticlient/7.4.1/administration-guide/903183/macos

 

Regards,

Best Regards
ideastream
ideastreamAuthorAnswer
New Member
November 22, 2024

I uninstalled the software.
Administrators generated a new token for me.
I reinstalled the software.
I assigned all permissions according to the instructions.
I restarted the computer (the software did not ask me to restart it).
I turned on the computer.
I configured the VPN.
It works.


The lack of a forced reboot could have been the problem.

 

I appreciate your support.

    Anthony_E
    Staff
    Anthony_E
    Staff
    November 22, 2024

    Thanks a lot for sharing this information, I'm sure it will be helpful in the future!

     

    Regards,

    Anthony

    Best Regards
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