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Dormi89
Dormi89
New Member
August 30, 2021
Solved

Problem updating FortiWLC-50D

  • August 30, 2021
  • 1 reply
  • 7111 views

Hello everyone!

 

I got a problem with a FortiWLC-50D running on firmware 8.0 SR1-2 at the moment.

 

When I am logged in the webinterface I get pop-ups for credentials pretty often (definitly not idle timeout). Sometimes the credentials are accepted and I can go on. Sometimes the prompt just disapeers after entering the credentials and appears again after some seconds. 

My hope is that this is just a problem with the firmware so I tried to update to a newer one.

Updating via the web interface leads to the problem stated above all the time and nothing happens.

 

Updates via the cli returns the following:

 

FN-WLC(15)# upgrade controller 8.2-7MR-1

This will overwrite all existing system images. Are you sure [y|n]? y

Package security check failed - image  not installed.

-If the target release package is touched as root mode manually,

  you need to obtain a signed version and try again.

ERROR: Please change wrong configurations and then upgrade again, it will exit...

Diagnostics of this session can be found in /opt/meru/var/log/setup.log

FN-WLC(15)#

 

 

I tried several versions but the error is always the same. 

What is meant by "If the target release package is touched as root mode manually, you need to obtain a signed version and try again."

Am I doing something wrong here?

 

Thanks for your inputs.

 

Gerald

    Best answer by kieronrob

    Hi, I have you tried copying the file to the controller via ftp/tftp?

    It should be supported in the .fwlc format according to the 8.4.5 release notes.

    I would also make sure all old images are removed before updating and turn off auto-ap upgrade too.

    You can use the show file systems command to verify the current disk usage and the delete flash:<flash> command to free up space by deleting older flash files including the current version image.

    1 reply

    kieronrob
    kieronrob
    New Member
    August 31, 2021

    Hi, the credentials constantly popping up is fixed in 8.6.1 build 7. Usually happens with Chrome as the browser so using Firefox is a workaround. Try the update using Firefox. Just be aware that upgrading to the 8.6 branch means a conversion from 32 to 64bit and can take some time. Its pretty well documented, but schedule some downtime for it to occur.

    Dormi89
    Dormi89Author
    New Member
    September 7, 2021

    Thank you. Using Firefox was a real good advise. 

    I was able to update to 8.4.4

    Starting from 8.4.5 alle the firmware to downlaod are fwlc files.

    for example: forti-8.4-5build-2-FWC50D-rpm.tar.fwlc

     

    The problem is that the webinterface of the FortiWLC only allows tar files as firmware images. 

     

    So how to update to any version above 8.4.4

     

    Thank you

    kieronrob
    kieronrobAnswer
    New Member
    September 7, 2021

    Hi, I have you tried copying the file to the controller via ftp/tftp?

    It should be supported in the .fwlc format according to the 8.4.5 release notes.

    I would also make sure all old images are removed before updating and turn off auto-ap upgrade too.

    You can use the show file systems command to verify the current disk usage and the delete flash:<flash> command to free up space by deleting older flash files including the current version image.

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