Problem Browsing LDAP Tree if Alternative Email address is present on user

Forum|Forum|9 years ago
September 19, 2016
3 replies
4392 views

Hi,

I'm unable to browse som user objects in LDAP Tree if the user object has alternative email addresses specified in local user object. I was expecting to see rfc822MailMember attributes for the alternative email addresses, but the query fails. I Can use an LDAP browser tool and list all user objects, im able to see all attributes on user without alternative email addresses.

Any suggestions?

Im running firmware: v4.00-build0081-20160601-patch00

\\

Torgny

xsilver_FTNT

Staff

any errors / screenshots ?

any details where do you have the issue (are you browsing LDAP from remote user sync , or from user import .. there is more than one place where to start LDAP search and filter) ?

torgnywAuthor

New Member

I have local users that i have placed in LDAP Tree.

Then I have FortiMail connect via LDAP to FortiAuthenticator to get mail aliases.

I couldn't get it to work, so I used an LDAP browser (from my computer) to look at the attributes on the user objects (on Authenticator). I can only browse the objects without additional email addresses. If I try to browse attributes on a user object with alternative email addresses the Browser software throws a Error (COM Error) or No Connection.

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