Pre-Owned FortiGate 60E

Forum|Forum|5 years ago
December 2, 2020
10 replies
10408 views

I bought a pre-owned FortiGate which has already been registered to an account. I have reached out to the former owner to request for the device to be moved to my account but he didn't reply to any of my mail.

Please can anyone enlighten me on the effects of using a pre-owned device that is not registered to my account?

Is it advisable for me to buy a license and continue using the device anyway?

Please I will appreciate your contribution.

hohosecure

New Member

Try opening a customer service ticket with Fortinet and asking them to register the device to you. I think they reach out to the former owner but will eventually transfer the device if they get no reply.

Ho-ho.

Toshi_Esumi

SuperUser

I don't know their current policy but when I tried a couple of years ago, they didn't have a revocation policy when a previous registered user refused to release the registration. I ended up buying a brand-new device to add an UTM contract.

Toshi