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irfanink
irfanink
New Member
April 21, 2017
Question

PPPoe Configuration

  • April 21, 2017
  • 2 replies
  • 14297 views

i have 60E device and i want to configure PPPoE .I have username and password as ISP provide me . and also mention unnumbered IP ( Any ip from Network for Management) but its show me failed and its didn't work 

    2 replies

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    April 21, 2017

    Sorry, this request is below the scope of the forums.

    For sure, PPPoE does work, always has. There are not so many parameters you can set, and nearly only 2 you have to: username and password. I would speculate that your problem lies here but that's only speculation: too few information here.

     

    Of course, you would need an external modem to interface with the line, in bridge or pass-through mode. We do not know any detail other than that it doesn' work...

    GoDannY
    GoDannY
    New Member
    April 24, 2017

    In addition to what Ede said it may be that you have to add a suffix to the user-credentials - like some providers add a number like 0001 to the username string. You might want to research that requirements.

     

    Regards,

    Daniel 

    t_salmi
    t_salmi
    New Member
    November 22, 2017

    I have the same problem can someone help us?

     

    Sush
    Sush
    New Member
    February 1, 2018

    I have very similar issue with Fortigate 60E. PPPoE connection from ISP with a static IP on the unnumbered IP field however Fortigate seems to ignore the unnumbered address and just uses the dynamic IP address received during PPP negotiation.

     

    During a google search, I found that some people who had this issue were able to get it fixed using the below command set pppoe-unnumbered-negotiate disable

     

    However when I set the pppoe-unnumbered-negotiate to disable my PPPoE connection goes to failed state

     

    I have raised a P2 ticket with Fortinet and its been 4 days and they are still sitting on the ticket with no resolution. There are lots of threads which report unnumbered IP address issue with PPPoE on fortigate devices going back to 2-3 years. So, I'm guessing Fortinet is not planning on fixing this issue.

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