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Carl_Wallmark
Carl_Wallmark
New Member
November 28, 2017
Question

Popup Message about Push Expired

  • November 28, 2017
  • 2 replies
  • 9734 views

Since a couple of days when you login to your Authenticator, there is a message about Push notifications expired and that you need to download new credentials, and when you click on "Update now" it fails...

    2 replies

    alladas
    alladas
    New Member
    November 28, 2017

    I had the same issue last month and authenticator asked me to upgrade the firmware, which I did.

     

    Surprisingly, I have the same issue as you since this morning. Raised a ticket but the Fortinet support is also looking into this. This might be an unexpected error for Fortinet as well.

     

     

    alladas
    alladas
    New Member
    November 28, 2017

    I'm running on v5.1.0. Seems to be a bug on many versions.

    theFWdude
    theFWdude
    New Member
    December 8, 2017

    Anyone still getting this message?   I was getting it, but it seems to  have stopped for me.  Truth be told, I don't know how to setup the Push Notifications in order to get this message.  BTW, FAC-OS 5.1.2

    Carl_Wallmark
    Carl_WallmarkAuthor
    New Member
    November 28, 2017

    Yeah I also had the message in a previous firmware, and was told it was a bug which would be corrected in the next release...looks like they failed.

     

    Running firmware 5.1.2

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