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aagrafi
aagrafi
New Member
September 17, 2018
Question

Password recovery procedure for FAZ

  • September 17, 2018
  • 3 replies
  • 11896 views

Hello,

 

Can anybody help me find the password recovery procedure for FAZ? It seems that the known procedure for FG (maintainer account) does not work with FAZ.

 

Thanks

    3 replies

    chall_FTNT
    Staff
    chall_FTNT
    Staff
    September 17, 2018

    Restoring FortiManager or FortiAnalyzer configuration when admin password is lost

    aagrafi
    aagrafiAuthor
    New Member
    September 18, 2018

    Thanks a lot for the answer. I followed the steps, but after I formatted the flash and tried to TFTP the image, the file transfer could not start. Now I'm left with a FAZ that doesn't even boot... I opened a ticket to Fortinet.

     

    Et preterea, I'm frustrated that Fortinet changed the procedure for FMG and FAZ. The maintainer account worked so well...

    chall_FTNT
    Staff
    chall_FTNT
    Staff
    September 19, 2018

    I am sorry to hear you encountered a problem with reloading the firmware image (TFTP).

     

    The maintainer account was removed from FortiAnalyzer & FortiManager products based on security concerns of possible malicious use of such an account on these products in particular.

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