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lukral
New Member
August 2, 2017
Question

Packet Capture can't be started

  • August 2, 2017
  • 1 reply
  • 9396 views

Recently all configured packet capture (in GUI) somehow lost all captured packets, and can't be started again. I can create new packet capture, but this can't be started as well. Status is still "Not Running" and clicking the "starting triangle" doesn't start capturing... Last week I used capturing with no problems and I'm not aware of no changes since then.

 

Fortigate 100D, firmware 5.4.3

 

Any ideas how to fix this will be appreciated.

    1 reply

    MikePruett
    New Member
    August 2, 2017

    Have you tried doing a live pcap via the CLI just to see if that portion functions?

    lukral
    lukralAuthor
    New Member
    August 3, 2017

    Yes, packet sniffer via the CLI works normally.

    bermejal
    New Member
    May 4, 2018

    Hi Lukral,

     

    we are experiencing the same problem. Did you manage to fix the issue and make GUI packet capture work again? 

     

    Thanks.