Override and user authentication

Forum|Forum|15 years ago
January 4, 2011
7 replies
5360 views

Hi We have a Fortigate 600B running v4.0,build0194,100121 (MR1 Patch 3). I am successfully authenticating users onto the web using their AD credentials but I cannot get the Override facility to work. Under the User Group the ' Allow to create Fortiguard Web Filtering overrides' is ticked and the correct Protection Profile enabled. The Protection profile also has the ' Enable FortiGuard Web Filtering Overrides' ticked and the appropriate blocked categories also have the Allow Override ticked. When selecting the override option it just sits there with an â€œOpening page https://ebay.co.uk:8010/ovrd?....â€ message and no error message in the logs. Any help much appreciated.

cmberry

New Member

You need to click " Continue to this website (not recommended). " , and then you will be prompted by the firewall to enter credentials. If you get past that page, and the credentials themselves dont seem to work, try doing this which has worked for me and at least one other user I helped here: UTM>Web Filter>Profile>Fortiguard Web Filtering Overrides> change Override Scope to " ASK" . Also, make sure the override group is in the " Selected" box under User Group. Hope this helps, peace.

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Anonymous_UserAuthor

Contributor III

Hi Thanks for the response. I think part of the problem is that I' m not getting the ' Continue to this website' message. I' m not getting to a point where I can enter any credentials. Regards

cmberry

New Member

This is what I see when I visit a category that is blocked, can you get this far? If you want to have the user enter a password each time they override, then I think you can fix your problem by changing the scope to ASK, as opposed to USER or USERGROUP. But if you cant even see the " override" link, then I am not sure what to say.

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