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abdulmoeed
New Member
February 17, 2025
Question

Our IP address falsely marked as 'Malware' by Foriclient on www.virustotal.com

  • February 17, 2025
  • 1 reply
  • 725 views

When we scan our website's IP address on www.virustotoal.com it shows that it is marked Malware by Forticlient. All the other vendors show it Clean.

 

I am not able to find any place on Fortinet or FortiGaurd to check the IP address directly, neither a way to start a process of de-listing our IP address.

 

The only relevant link I found on the website was https://www.fortiguard.com/updates/irdb , but it seems to be not working.

 

Any help regarding this will be highly appreciated.

1 reply

dingjerry_FTNT
Staff
Staff
February 17, 2025

Hi @abdulmoeed ,

 

I am not sure what services you are talking about.  AntiVirus? AntiSpam? Web Filter?

 

Here is the online form for Web Filter:

 

https://www.fortiguard.com/faq/wfratingsubmit

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