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DocMC
New Member
October 14, 2024
Question

Not able to save connections with custom port on Mac VPN

  • October 14, 2024
  • 2 replies
  • 1704 views

Hello everyone,
We're having problems with our connection profiles on Mac. The Mac computers are running the latest version of Forticlient VPN.

No matter if we enter the remote gateway with a port number (:443) or in the customize port. When we click save and reopen the connection profile the port number in the URL is gone or the check box for customize port is unchecked - without it it's unusable.

Fortinet_client_mac.png

 

 

2 replies

AEK
SuperUser
SuperUser
October 14, 2024

Hi

Did you enable "Customize port" check box?

Otherwize try add :443 just after the URL.

AEK
DocMC
DocMCAuthor
New Member
October 14, 2024

Yes and click save. We we reopen the settings it's unchecked again.

DocMC
DocMCAuthor
New Member
October 21, 2024

It turn out that it wasn't working because I was on the wrong network. But the settings is still shown as the screenshot above that easily can be miss understood. In Windows it looks more correct.